Protection of Personal Data

As PRIVATE FIZICA MEDICAL CENTER, we attach importance to the security of your personal data. With this awareness, we show great sensitivity to the processing and preservation of all personal data belonging to you in the best possible way and with care. With the awareness of this responsibility, we process your personal data within the framework specified below, as the Data Controller, within the scope of the Law on the Protection of Personal Data 6698 and the relevant legislation.

Collection, Processing and Processing Purposes of Personal Data

Your personal data for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services provided by the Private FIZICA MEDICAL CENTER, planning and management of health services and financing; verbal, written or media, call center, website, verbal, written and similar channels. Your special quality personal data, especially your health data, and your general quality personal data can be processed by Private FIZICA MEDICAL CENTER, including but not limited to the ones listed below.

•Your name, surname, T.C. your number, passport number, place and date of birth, marital status, gender and other identification data by which we can identify you,

• Your address, telephone number, e-mail address and other communication data,

Your financial data such as your bank account number, IBAN number, credit card information, billing information

• Your video and audio recording of the camera system taken during your visit to our center,

• If you use the parking lot, give your license plate,

• Your personal data obtained when you contact us via e-mail, fax and other means, and your voice call records kept by customer representatives or patient services in accordance with call center standards,

• Your laboratory results, test results, examination data, check-up information, prescription information, all your health data obtained during the execution of medical, diagnosis, treatment and care services,

•Angio images and operation images,

• Your data of private health insurance companies that we have contracted with for the financing and planning of health services and your Social Security Institution data,

If you apply for a job to the Private FIZICA MEDICAL MERKEZI, your other personal data including the CV provided in this regard, and any personal data related to your service contract and work aptitude, if you are an employee of the Private FIZICA MEDICAL CENTER,

•When you use our call center or website with the intention of using your Private FIZICA TIP MERKEZI online services, when you attend trainings, seminars or organizations organized by Private FIZICA TIP CENTER, visit or browse the Internet pages, your personal data may be processed. Your personal data, including your personal data of special nature;

• To inform you about the appointment if you make an appointment, • To analyze in order to improve health services,

•Protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and financing,

• Planning and managing the internal functioning of our center,

•Training and development of our employees,

• Monitoring and preventing unauthorized and abusive transactions,

Performing risk management and quality improvement activities,

•Doing research,

• Invoicing for services,

• Fulfilling legal and regulatory requirements, • Procurement of medicine, • Confirming your identity,

•Confirming your relationship with the institutions that have contracted with our center,

• Sharing the requested information with the Ministry of Health and relevant public institutions and organizations,

Sharing requested information with private insurance companies within the scope of financing health services,

• To be able to answer all your questions and complaints about our health services,

•Measuring patient satisfaction,

•Providing the necessary information in line with the requests and inspections of regulatory and supervisory institutions and official authorities,

• Preserving the information about your health data, which must be kept in accordance with the relevant legislation,

•Taking all necessary technical and administrative measures within the scope of data security of our center's systems and applications,

• Your personal data may be processed for the purposes of analyzing your use of health services and storing your health data, and for similar purposes, including but not limited to, in order to develop and improve the health services we provide to you.

In addition, your personal data mentioned above,

The basic law of health services numbered 3359

• Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates,

•Private Hospitals Regulation

•Patient Rights Regulation

•Regulation of Health Institutions Carrying Out Outpatient Diagnosis and Treatment

• It can be processed within the framework of the Ministry of Health regulations and other legislation provisions, The physical archives and information systems of the PRIVATE FIZICA MEDICAL CENTER can be transferred to the information systems and can be kept under preservation both in the digital environment and in the physical environment.

Transfer of Personal Data

•Private insurance companies •Social Security Institution

• Ministry of Health and its sub-units

• General Directorate of Population • Courts,

• General Directorate of Security and similar law enforcement agencies

•Turkish Pharmacists Association

• Laboratories, centers and similar third parties with whom we cooperate for medical diagnosis,

• Medical equipment and drug supplier companies for diagnosis / treatment, • Your authorized representatives,

• Third parties we consult, including lawyers, tax consultants and auditors,

•Consumer arbitration committee

• It may be shared with our business partners and other third parties, which we do to develop and carry out health services, including regulatory and supervisory institutions, official authorities, appointed judges, for the above-mentioned purposes.

Your Rights Regarding the Protection of Personal Data

Related persons (data owners/service recipients) pursuant to Article 11 of KVKK; to learn whether personal data is processed, to request information if personal data has been processed, to learn the purpose of processing personal data and whether they are used in accordance with its purpose, to know the third parties in the country or abroad to whom personal data is transferred, to request correction of personal data in case of incomplete or incorrect processing and to request the notification of these changes to the third parties to whom the personal data has been transferred, to request the deletion or destruction of personal data and to notify the third parties to whom the personal data has been transferred, to notify the third parties to whom the personal data has been transferred, to reveal a result against the person himself by analyzing the processed data exclusively through automated systems. has the right to object to the removal of personal data and to demand the compensation of the damage in case of damage due to unlawful processing of personal data.

Data security

PRIVATE FIZICA MEDICAL CENTER protects your personal data meticulously within our technical and administrative capabilities. In case you have rights or requests that you want to use within the scope of these articles, you can fill in the KVKK Application Form at https://fizica.com.tr and send an e-mail to info@fizica.com.tr with an e-mail signed with your secure electronic signature, or You can apply to the address of Private FızICA MEDICAL CENTER GÜZELYALI MAH 81098 SOK NO 6/1 CUKUROVA ADANA with a petition with a wet signature.